Our countdown, brought to you by SearchStorage.com high availability expert Evan Marcus, includes some common sense tips for the everyday storage admin to follow.
#14: Document everything
1. Leave audit trails
2. Create, maintain and use Run Books
3. Keep copies of all documentation off-line, too
- Remember paper!
4. Don't assume any knowledge to follow written procedures
- Key personnel will probably not be around
5. Review documentation regularly
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This material is copyright 1997-2002 by Evan Marcus and Hal L. Stern. It may not be used in whole or part for commercial purposes without the express permission of both authors.
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