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Snapshot: Chargeback still a hard sell

Chargeback still a hard sell

This article can also be found in the Premium Editorial Download: Storage magazine: Learning data retention lessons from Warner Bros.

The number of storage managers who have instituted chargeback policies has stayed nearly the same since last summer,...

according to this month's Snapshot survey. Last July, 31% of respondents indicated they were charging some or all internal departments for storage use vs. the current survey's 32%. It's possible, however, that storage managers are putting more strategic policies in place; the number of respondents charging only key departments rose from 7% to 13%, while the number of respondents charging all departments dropped from 24% to 19%. Still, chargeback doesn't seem to be a significant factor in how departments use storage. Last summer, 56% of respondents said departments used the same capacity even with chargeback policies in place; this month, the figure rose to 63%.

--Trina MacDonald

This was last published in August 2007

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