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Vol. 2 No. 2 April 2003

Wake-up call for vendors

BMC's exit from open systems storage management is a wake-up call to the remaining vendors in that market. Here's the wake-up call: Selling unproven software with many zeros in the price that takes weeks to set up and can actually only manage some functions on some of your storage is a tough sell to storage managers who haven't been able to add any staff in months and are barely keeping their noses above water as is. We've heard that from many storage managers and now software vendors are feeling the pain. Multibillion-dollar BMC had dozens of customers for Patrol Storage Manager, often at more than $100,000 a pop, before it decided there was a bigger gold mine somewhere else. Some high-profile startups number their customer lists in single digits. What do vendors have to do to get you to buy something you readily admit you need badly? For one, they need to address today's market, not some imaginary, lights-out storage world. Let's keep it simple and affordable. Structure products so that functions come in more discrete modules ...

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Features in this issue

  • Virtual SANs bring order to chaos

    by  Marc Farley

    What will Cisco's embedded virtual SAN technology in its new MDS switch line mean to storage managers? For starters, a new way to manage SANs as they spread across the company.

  • Midrange or high end: what's right for you

    by  Jim Booth

    While the line is blurring, it's not gone. We look at what really differentiates high-end from midrange storage. And we look at the virtues of combining them.

  • USC Spurns Usual Tape Suspects

    In his role as director of emerging technologies at the University of Southern California (USC), Mike Lin is responsible for storing and backing up between 50TB to 100TB of data, for faculty and students alike.

  • Is storage management software worth it?

    High prices, deep discounts, expensive deployments, uncertain vendor commitment--what's a storage manager to think? We help decode the confusion that abounds in this market.

  • SATA drive challenges SCSI functionality

    When it comes to disk drives, suitability for enterprise or desktop applications has little to do with the interface, but with the drive's underlying mechanical platform.

  • Storage managers grapple with Windows

    by  David Braue

    The spread of Windows into ever-more serious applications and the growth of data on Windows servers means that more storage managers are attaching Windows hosts to their SANs. Along with that comes the need to decide whether Windows-based storage management software is the way to go.

Columns in this issue