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Vol. 6 No. 3 May 2007

Backup reporting tools cast wider nets

Users looking for more sophisticated backup reporting take note: Vendors are beefing up their tools--in some cases going beyond the boundaries of data protection. Storage resource management (SRM) tools have traditionally fallen short on reporting, and until recently that's been true of most backup software products as well. Randell Eck, a senior technical services professional at a major airline company, has been using Tek-Tools' StorageProfiler reporting tool to augment his use of Symantec's Veritas NetBackup because for real-time, consolidated reporting, he says, backup software is generally "lacking--they're just lacking." But backup software companies may be catching on to what backup reporting vendors seem to know already--users need predictive analysis, real-time monitoring, insight into disk utilization and performance, and the ability to integrate business user policies into their reports. Feeding this demand is the growing alignment between business and IT. Compliance laws, service-level agreements (SLAs) and new ...

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Features in this issue

  • Negotiating for support

    Over a period of just a few years, the amount you spend on support contracts could equal or even exceed the price of the product itself. But storage support contracts are usually optional, and both the extent of coverage and its cost are definitely negotiable. A little hard bargaining and creativity, along with the leverage of seeking maintenance from a third-party support company, can go a long way toward knocking down your support costs.

  • More laptop backup options

  • Storage managers in control

    For the first time in five years, the amount of capacity storage managers plan to add this year dropped, according to the results of Storage magazine's latest Purchasing Intentions Survey. To be sure, the decrease was more of a sign that relief may be on the way for storage managers who have spent the last few years trying to keep up with runaway storage growth.

Columns in this issue

  • Best Practices: Protecting SharePoint data

    SharePoint's collaboration framework is gaining in popularity, but it has a number of data protection challenges that can result in significant levels of complexity rather quickly. Storage and data protection groups must work with application teams to plan an effective data protection strategy.