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Vol. 5 No. 1 March 2006

Adding old e-mail to an archive is no easy task

COMPANIES THAT IMPLEMENTED e-mail archiving made a smart move but, for some, the pre-archive days are coming back to haunt them. If they're involved in litigation, they may be called upon to produce e-mails that pre-date their archiving implementation. It's obviously beneficial to have all e-mail in the archive so that they can be easily searched and retrieved, so companies are now looking at ways to retroactively load old e-mails into their online archives. "If it's a case of compliance capture, especially if there's litigation involved, virtually 100% of customers will do some sort of legacy conversion [of e-mails]," says John Swanteck, director of professional services at AXS-One Inc., Rutherford, NJ, which specializes in records management, including e-mail archiving software. Some old e-mails can be imported into an archive simply by copying users' current in-boxes and .PST files. But to get at older e-mails, or for a more complete record, you need to go to backup tapes. "It's always a big job," says Swanteck. It took one ...

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