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January 2018, Vol. 16, No. 11

IT infrastructure automation boosts digital initiatives

With businesses becoming more digitally dependent and IT responsibilities outpacing budgets, IT shops are being forced to evolve. This transformation requires not just a change in infrastructure technology, but in the organization of IT personnel as well -- an organizational makeover that often determines the success of digital business. As firms drive new digital initiatives, such as developing digital products and services, using analytics and investing in application development, IT services have started to have a more direct effect on revenue opportunities. As a result, IT must become more responsive in order to speed up the delivery of those new services. To improve responsiveness, IT shops often shift personnel to work directly with the line-of-business teams to understand their demands better. Companies add budget and headcount to address this increase in IT demands and support each new initiative, while simultaneously adding budget to support the increased infrastructure needed to handle the new initiatives. Or you could...

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