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Vol. 4 No. 5 July 2005

Adopting an internal service provider or utility model

Storage costs have reached a point where they attract significant attention from senior management. As a result, storage budgets are being carefully scrutinized, and managers are facing unprecedented pressure to reduce costs. While it's possible to cut budget line items here and there, addressing the systemic problem of rising storage costs requires a more strategic solution. One effective approach is to adopt an internal service provider or utility model. Conceptually, this shift to a consolidated model based on standardized tiers of services makes sense--it drives efficiency through standardization and improved utilization, reduces risk by providing predictability and consistency, and ensures higher levels of service with offerings aligned with business needs. This final element, alignment with business needs, is the key to a successful transition to an internal service provider model, but it can also be one of the biggest challenges. It requires teamwork and strong cooperation across a number of functions within the ...

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Features in this issue

  • Data classification: Getting started

    by  Karl Langdon and John Merryman

    Classifying data and knowing how its value changes over time will improve service levels, create a better working relationship with business units and reduce costs. (This tip is part of our Storage 101 tip series.)

  • How DBAs view storage

    Storage magazine's exclusive poll gives you the lowdown on how DBAs and storage pros view storage. We detail each group's areas of concern, spotlight their differences and find some common ground.

  • Clustering comes to NAS

    by  Alex Barrett

    Fed up with monolithic NAS boxes that don't scale? Clustering provides a way out of the management headache that's being perpetuated by some industry players.

Columns in this issue