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Vol. 1 No. 10 December 2002

Don't let vendor doublespeak prevent you from innovating

I was chatting with our analysts a few days ago and an interesting--yet disturbing--event came up. Seems one of our folks was talking with a pretty large IT shop about a new technology company. The IT staff, (CIO, director and storage admins) got on a conference call and asked us what we thought of this stealth mode company that gave them an interesting pitch. Having heard the pitch already, we tried to show the IT folks both sides of a potential deal--the risks and the rewards. The senior IT folks were intrigued. They then went down to the storage admin, who had a minor heart attack. This is a fairly progressive shop, mind you, and this happens all the time. The business issues that appealed to the higher-ups were simple--implementing this new technology enables them to provide quality of service for their storage area network (SAN), which helps them provide really granular service levels to their internal customers. The storage admin cares about different things--putting together an infrastructure that works and is supportable...

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Features in this issue

  • CTRC Mirrors with iSCSI

    The Cancer Therapy and Research Center in San Antonio has aggressive uptime goals for IT resources at its two facilities.

  • IBM Demos Storage Tank

    Big Blue's new Autonomic Computing Organization is working on technologies that will reduce the human costs of running complex computing and storage systems.

  • SNIA Relaunches Supported Solutions Forum

    Eighteen months ago, the Storage Networking Industry Association announced the formation of the Supported Solutions Forum.

Columns in this issue