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Where to start with storage management

I recently joined the storage management team and I'm not sure where to start. As a manager I do not have the clear vision of exactly what storage is. Before, we didn't have a real storage setup so my team was only concentrating on backups and recovery. But now, I want to start and setup a real storage environment. I have to setup a workshop by next week but I do not know where to start.

Can you help please?

I'd say the place to start is to inventory what you have and what you are responsible for. Once you know that, then you can begin to examine what's there (what is stored in your storage) and the level of service you want to provide to your clients. There are software products (the classic SRM packages) that will help you both take inventory and learn about what's going on. From there I would say it is up to you and your user community to decide the right level of service and cost for your business.

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