SSP availability: Assessing the infrastructure

SSP availability: Assessing the infrastructure

By Linda Gail Christie

"It's critical that companies evaluate an SSP's 'availability promise,'" said Jason Schaffer, VP of Marketing for StorageWay, a managed storage utility providing complete storage and application data management solutions.

"As more and more SSPs enter the market, it's vital that companies closely examine availability claims before committing valuable information assets to their care," Schaffer said. "During your initial discussions, examine their list of clients. Have they managed enterprise-level solutions, both nationally and globally? Have they designed a global architecture that can seamlessly scale with your business requirements? Do they have the domain expertise to maintain a four-nines SLA as a storage utility service? Have they managed business-critical information? Ask for client contact information so you can obtain references."

Schaffer also advises examining the architectures they use. "Using an enterprise-grade infrastructure to manage and scale their service portfolio is very critical," Schaffer said. "Customized solutions inevitably won't be robust enough to support the four or five nines of availability required by many businesses. Customized solutions are simply not scalable or manageable as a global storage utility."

To guarantee availability, the SSP should provide a separate network architecture just for managing and monitoring

Requires Free Membership to View

the storage service: software agents, hardware components, and networking components for maintenance and control of the storage architecture. "With these three different networks--the storage network, the backup network, and the monitoring and managing network--no single failure will bring the service down," Schaffer said.

While many SSPs claim to offer high availability solutions, it pays to look beyond the SLA at the infrastructure they have in place to back up high availability promises.

For additional information about StorageWay, visit their Web site at http://www.storageway.com/.

About the author: Storage management tips are written by Linda Gail Christie, a contributing editor based in Tulsa, Okla.

This was first published in January 2001

There are Comments. Add yours.

TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to:

Disclaimer: Our Tips Exchange is a forum for you to share technical advice and expertise with your peers and to learn from other enterprise IT professionals. TechTarget provides the infrastructure to facilitate this sharing of information. However, we cannot guarantee the accuracy or validity of the material submitted. You agree that your use of the Ask The Expert services and your reliance on any questions, answers, information or other materials received through this Web site is at your own risk.