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Fix a sluggish Win2000 remote server
Remote Server Services (RSS) is an hierarchical storage-management feature in Windows 2000 that moves infrequently used files to tape backup automatically to free up space in the managed volume. Typically the RSS moves files and updates its database daily. However sometimes the performance degrades, in both the time it takes to move files and to retrieve them.
The problem is that early versions of RSS didn't handle the database of moved files well and the database could get out of synch with the files actually transmitted. This clogs the database with useless files and seriously affects performance.
This happens because files aren't erased from the local volume as soon as they are moved. Instead this version of RSS doesn't do any erasing until the volume reaches the preset utilization point. If the transferred-but-unerased file is accessed between transfer and removal, it creates another entry in the database.
The solution, according to Microsoft, is to update Windows 2000 with the latest service pack, which contains a fix for the problem. Alternately, storage managers can work around the problem by stopping RSS and deleting any files located in %SystemRoot%System32RemoteStorageFsaDb*.*. This should followed by scheduling a validate files job on all managed volumes.
More information on the problem and solutions is available in Microsoft note Q244832 on the company's web site at www.support.microsoft.com.
Rick Cook has been writing about mass storage since the days when the term meant an 80K floppy disk. The computers he learned on used ferrite cores and magnetic drums. For the last twenty years he has been a freelance writer specializing in storage and other computer issues.
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