Email archiving implementation: What you need to consider

As storage shops implement email archiving, many of them are confronting issues related to a company's industry or the capabilities/maturity of the IT organization and its email user community. If financial compliance is a key driver, the emphasis will be on proof points and mandated retention policies. For organizations susceptible to expensive legal discovery actions, retention and ease of retrieval will be paramount; firms with similar requirements might also need sophisticated search criteria.

Other implementation issues are related more to company size than to specific industries. An organization will typically draft a list of requirements the projected archival application must support. I recommend you also take a moment to consider

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The best practices presented here -- which are focused on archiving for Microsoft Exchange -- will ease some implementation, operational and maintenance concerns.

Managing an archiving environment isn't only about making users happy with transparency, risk managers happy with retention, legal people happy with search criteria and IT people happy with a smaller Exchange database. You also need to understand the investment you may need to make in additional administrative overhead to manage your archiving environment.

By considering these 10 issues, along with archiving feature and function requirements, you can align your understanding of the process with vendor statements and real-world results.

Do you know…

How to create an email retention policy?

About the author: Dick Benton is a principal consultant at GlassHouse Technologies, Framingham, MA

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