Storage Management Strategies for the CIO
Email Alerts
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What is email archive indexing? Which type do you recommend?
There is a wide range of indexing capabilities, and most people and companies don't think about this until after they've gone out and spent a lot of money on a solution. For us, "indexing" means that each email is opened as it is moved to an archive,... FAQ
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What's the biggest mistake you see companies make when adopting an email archiving solution?
The biggest mistake is when a company reacts to a specific event and purchases technology without fully understanding all of the problems that they really need to solve. There are four or five main problems that companies try to solve when it comes t... FAQ
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Is it important to capture email metadata in the archive? Why?
In my opinion, the answer is "yes." Email normally has some metadata associated with it, including: where it came from, the server path, etc. If the company is sued (or is suing another company), they will be discovering (or asking for) emails within... FAQ
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Legally speaking, isn't it a violation of an individual employee's privacy to archive their email?
In the U.S., there should be no assumption or expectation of privacy by the employee when using the company's email system. Most companies, that I know of, will display the company's email policy when signing onto the company email system for the fir... FAQ
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What's the second biggest mistake?
Companies don't bother to create an email retention policy and put the policy into place before they go out and buy the technology. Once you purchase the technology and install it, what policies are you going to set when you turn it on? Creating a co... FAQ
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Will an email archiving system help me or be a liability if my company is sued?
Just a couple of years ago, most corporate legal counsels viewed electronic records (especially email) as a huge liability. Many CEOs assume that there is some problematic content on their systems... FAQ
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Consolidated storage management: Coming soon?
Managing a heterogeneous storage environment means juggling a hodgepodge of vendor-specific tools. Some vendors are working toward a consolidated management console, but standards are needed for single-pane storage management to become a reality. Tip
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Am I out of luck if I have a "mixed" email system (e.g., Exchange and Notes)?
That's a "real-life" situation that we run into many times when we've gone out and worked with companies. We might be called in by a company that has both a Microsoft Exchange and a Notes/Domino email system and they want to tie an archive together, ... FAQ
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Do you need an email retention policy before looking at email archiving products?
A company should put a records retention policy in place before they look at solutions for any kind of archiving. It's all about meeting regulatory requirements. Most companies in the U.S., and many companies around the world, have various regulation... FAQ
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In-house email archiving vs. a hosted system: Advantages and disadvantages
Those are really the two principle avenues for email archiving. A "hosted" system is basically an archiving system that is contracted through an outside company... FAQ