What would you do differently next time?
[Install] additional connectivity between the two hospitals to insure uptime. Does the NBHN test for events like blackouts?
Yes, but nothing test plans like the real thing.
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What was your initial reaction when the power went out? Where were
you when it happened?
I was in my office. There was no real reaction I just knew it was going to be a long night. How did the NBHN fair during the power outage? Were your systems impacted? Did you experience any data loss?
The NBHN faired very well. Our system had minimal impact and stayed up via USP (uninterruptible power source) and emergency generators. One IDF was failing [due to] a bad UPS, but we were able to keep it active with the use of an extension cord and a emergency outlet nearby. One file server containing shared user files failed with data corruption -- it was being worked on and had been removed from the UPS -- but was restored from backup. Did you have a disaster recovery/business continuity plan in place? If so, did it work as planned?
Yes, we have a plan in place and it worked well, but we have identified several things we can do better.