Jamie Gruener comments on 100% uptime
Jamie Gruener
Senior Analyst of Enterprise Computing and Networking at

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Yankee Group
In his role at Yankee Group, Jamie covers the storage market and is responsible for delivering expert insight on storage networking standards and emerging storage technologies. His areas of expertise include SAN management and virtualization. His research also covers carrier integration of storage technology, content distribution, server technologies and the storage service provider market.

QUESTION: Some storage vendors promise 100% uptime -- never any downtime for scheduled activities such as microcode upgrades, reconfigurations, etc. What do you think about his claim?

ANSWER: Have them show you that it works through a demonstration on a piece of evaluation gear in your site. I think the marketing promises can be held up by some of the vendors but customers need to have vendors show them it actually works. The best way is to see it with your own eyes, before you give them a check.

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