How do you think customers view EMC's practice of reverse engineering the APIs of its
We reverse engineer in the event that there has not been an agreement [for an API swap]. Customers are going to revolt against companies unwilling to do these swaps. We'd rather swap APIs than reverse engineer. It's harder, but just as effective. We'll put in the effort if we need to. If I'm sitting in front of the customer who wants open management tools and they ask, why don't you support IBM? It's because they won't step up to the table with an API swap. Our competitors' unwillingness to swap APIs and be open in this way is going to come back and hurt them. What's the status of EMC's storage management initiative?
It's about product openness. We've broken down our AutoIS strategy into three initiatives: Infrastructure Services, Intelligent Supervision and Information Safety. We see this idea of management in storage as the most critical area that really needs more emphasis and focus from a standpoint of the supplier. Reducing cost is tied more to the management side than anything else. Many viewed the initial launch of your AutoIS strategy and WideSky initiatives as a proprietary move to become the de facto management standard in the industry. Where does EMC stand on standards like CIM and Bluefin?
We will be at or ahead of everyone on CIM as well. We still have a standards body to deal with on that and implementation time. WideSky
Over time we will all evolve to this standard and then I can take a whole bunch of engineers
writing WideSky and I can put them on writing applications. We want to be a market leader and
market leaders don't wait for standards to evolve. We're going to innovate and embrace standards as
they evolve. You name me a market leader that said we'll wait around, put 100% into enabling the
industry and then go ahead. Have Sun, IBM and HP put more effort into developing CIM management
standards than EMC?
In absolute spending -- no way. I can't speak to percentage. I think the misnomer here is that if Sun is spending more here it's for the benefit of Sun. CIM is valuable because we're spending more on management software in general. CIM would be easier for us. I believe that products will need to evolve in that the CIM/Bluefin transition will be largely, for customers, a non-event. They'll already be using tools and buying tools and arrays that have CIM built in. There will be little things that change. That's what's so funny about this. We fully support standards. If there were standards it would make our jobs easier. Storage management would be easy if we just ripped out all of the hardware and software and started new. But that's just not the case. We need to manage everything in the customers' data centers, whether this is though reverse engineering or an API swap. If the advent of CIM/Bluefin products will be a non-event, then what changes can customers expect?
A year from now when CIM/Bluefin comes out, they're going to see enhanced heterogeneous support. There's lots of interoperability work to be done. Evaluating fact from fiction is very important. Let us know what you think about the story; e-mail Kevin Komiega, News Writer Let us know what you think about the story, e-mail Kevin Komiega, News Writer
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