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Q: What should we do first: upgrade backup software and hardware or implement a SAN?
A: It's hard to evaluate your situation from afar, but the short answer is: Whatever makes the biggest bang for the buck. The long answer: Implementing a storage area network (SAN) first will greatly increase your choice of backup systems (LAN-free backup, serverless backup, etc.).
From my experience, it's often possible to remove the backup pressure by categorizing the data stored, and minimizing the data that needs to be backed up. Instead of backing up all data, only back up data that's worth it and has changed.
IT can't decide what the value of certain data is. This is a valuation that only the owner/user of the data can make. However, I've found that IT can support that valuation process by implementing a chargeback policy that directs the cost for storage back to those that use it.
That way, you might be able to take away the biggest pressure from backup and can start with planning and deploying a SAN without running the risk of overpurchasing hardware and backup software.
--Norbert Haag, independent consultant
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