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7%
Respondents who are very confident that their organization could produce electronic information that's accurate, accessible and trustworthy if challenged
21%
Respondents who say it would take one to two months to produce all organizational information on a former customer suing their company
32%
Respondents who have undertaken one or more records management projects at the departmental level
29%
Respondents who say that the most challenging aspect of records management is justifying the investment or getting the commitment of the board

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Source: From a user survey conducted by AIIM, the Enterprise Content Management Association

This was first published in May 2008

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