Feature

Survey Says: Measuring storage team productivity

Ezine

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Storage managers are using a variety of methods to get a handle on productivity, according to Wave 8 of TheInfoPro's Storage Study. While some measurements (such as closing help tickets) can be controlled internally, others tend to oversimplify storage activities, according to Robert L. Stevenson, managing director, storage, TheInfoPro.

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This was first published in April 2007

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