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CommVault wins best enterprise storage array, Acronis takes midrange honor

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CommVault returned to the winner's circle in our Quality Awards for backup and recovery software for the fourth time as Acronis emerged as a new winner among midrange backup apps.

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CommVault Systems Inc.'s Simpana suite of data protection apps is beginning to look like the 1927 New York Yankees of enterprise backup and recovery software, with yet another impressive win in our Quality Awards service and reliability survey. Users gave the company's flagship product the highest scores in four of the five rating categories on our survey and put CommVault back into the winner's circle for the fourth time in the five rounds of our survey. "CommVault is hands-down the best software I've ever encountered," noted one very pleased respondent.

Among midrange backup and recovery software products, the competition had been highlighted by a nearly as dominating performance by EMC Corp.'s Retrospect, which snagged top honors in three of our four previous surveys, including the last two. But Retrospect's run was snapped as the product failed to pick up enough responses in the current survey to be included among our finalists. The new king of midrange backup applications is Acronis Inc.'s Acronis Backup & Recovery, which, ironically, received a sufficient number of responses to qualify for the first time and, like CommVault, topped the field in four of five categories.

About the survey

The Storage magazine/SearchStorage.com Quality Awards are designed to identify and recognize products that have proven their quality and reliability in actual use. The results are derived from a survey of qualified readers who assess products in five main categories: sales-force competence, initial product quality, product features, product reliability and technical support. Our methodology incorporates statistically valid polling that eliminates market share as a factor. Indeed, our objective is to identify the most reliable products on the market regardless of vendor name, reputation or size. Products were rated on a scale of 1.00 to 8.00, where 8.00 is the best score. A total of 358 respondents provided 567 backup and recovery software evaluations.

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Four other enterprise products qualified as finalists; ranked in order behind CommVault's overall top score of 6.25 they were Hewlett-Packard (HP) Co.'s Data Protector (6.09), EMC NetWorker (5.63), IBM's Tivoli Storage Manager (5.58) and Symantec Corp.'s NetBackup (5.54).

In the midrange group, Acronis (5.64) was followed by Symantec Backup Exec (5.47) and CA ARCserve Backup (5.25).

Products in the survey

The following backup and recovery software products were included in the survey. (The number of responses for finalist products is shown in parentheses.)

Enterprise
Asigra Inc. • Televaulting*
BakBone Software Inc. • NetVault:Backup*
CommVault Systems Inc. • Galaxy (or Simpana) (48)
EMC Corp. • NetWorker (36)
Hewlett-Packard (HP) Co. • Data Protector (43)
IBM Corp. • Tivoli Storage Manager (81)
Symantec Corp. • NetBackup (81)
Symantec • NetBackup PureDisk*
Syncsort Inc. • Backup Express*
Zmanda Inc. • Amanda Enterprise*

Midrange
Acronis Inc. • Backup & Recovery (33)
Arkeia Software • Arkeia Network Backup*
Atempo Inc. • Time Navigator*
BarracudaWare • Yosemite Server Backup*
BridgeHead Software Ltd. • HT Backup*
CA • ARCserve Backup (43)
Double-Take Software Inc. • Double-Take Backup*
EMC • Avamar*
EMC • Retrospect*
FalconStor Software Inc. • Continuous Data Protector*
Microsoft Corp. • Data Protection Manager (DPM)*
PHD Virtual Technologies • esXpress*
Symantec • Backup Exec (108)
Veeam Software • Veeam Backup & Replication*
Vizioncore Inc. • vRanger Pro*

*Did not receive enough survey responses to be included as a finalist.

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This was first published in June 2010

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