Quality Awards IV: HP and IBM unseat NetApp


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NetApp, winner of all three previous Quality Awards for midrange NAS and one for enterprise NAS products, gets nudged aside as Hewlett-Packard and IBM prevail in our latest survey.

After dominating the Storage magazine/SearchStorage.com Quality Awards for networked-attached storage (NAS) systems, NetApp has been nudged aside by Hewlett-Packard (HP) Co., among midrange vendors, and by IBM Corp., in the enterprise class, in the fourth cycle of our Quality Awards program.

Respondents to the service and reliability survey made HP's midrange NAS product line the clear winner by ranking it No. 1 in all five rating categories and giving HP a comfortable margin over second-place finisher Dell Inc. Respondents' comments about the two winners were succinct and enthusiastic; an HP user simply remarked "Great!" and one very satisfied IBM customer raved, "IBM rocks!"

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About the Quality Awards

The Storage magazine/SearchStorage.com Quality Awards are designed to identify and recognize products that have proven their quality and reliability in actual use. The results are derived from a survey of qualified Storage/SearchStorage.com readers who assessed products in five main categories: sales-force competence, product features, initial product quality, product reliability and technical support. Products are rated on a 1.00-8.00 scale, where 8.00 is the most favorable score.

In this, the fourth edition of the NAS Quality Awards, 340 respondents rated 626 products/product lines.

This was first published in January 2009

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