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Hitachi Data Systems repeats as winner of the second edition of the Diogenes Labs-Storage magazine Quality Awards for enterprise arrays.
Nothing symbolizes the prestige of storage in a data center more than enterprise-class disk arrays. Discussions about enterprise arrays are always more emotional and intense than other storage product categories, and justifiably so. That emotion is driven by the reality that "Tier-1" enterprise storage holds the data that fuels the organization's most demanding applications. Mission-critical application failure can cost businesses millions of dollars in seconds. Although vendors talk in terms of "nines of service," in practice, IT organizations are upset if their enterprise arrays ever fail.
|Products in our survey|
The following vendors and products were included in the 2006 Diogenes Labs-Storage magazine Quality Award survey for enterprise arrays:
Because system reliability is so important to IT consumers, Diogenes Labs and Storage magazine have again teamed up to determine which enterprise arrays (see "Products in our survey," at right) best deliver on their promise. These awards are determined by a detailed survey sent to Storage readers that quantifies users' experiences in five categories:
- Sales-force competence
- Product features
- Initial product quality
- Product reliability
- Technical support
This was first published in September 2006