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Would you buy again?
Vendor loyalty among tape library users appears to be unusually high. Of the 94 respondents for Sun's enterprise systems, 90.4% said they'd buy the system again (see the "Would you buy this product again?"
About the survey
The Diogenes Labs-Storage magazine Quality Awards identify and recognize products that have proven their quality and reliability in actual use. The results are derived from a survey of qualified Storage readers who assessed products in five main categories: sales-force competence, product features, initial product quality, product reliability and technical support. Our methodology incorporates statistically valid polling that eliminates market share as a factor. Our objective is to identify the most reliable products regardless of vendor name, reputation or size. Products are rated on a 1.0-8.0 scale, where 8.0 is the most favorable score. For this year's tape library survey, 385 readers provided 502 valid product evaluations. Our survey has a 4% margin of error with a 95% confidence factor.
This was first published in January 2007