Our View: Seek and ye shall not find


This article can also be found in the Premium Editorial Download "Storage magazine: Betting on an enterprise-level virtual tape library (VTL)."

Download it now to read this article plus other related content.

When I try to find a document on my company's intranet--the latest mileage reimbursement figure or help with our Web content management program--I usually spend more time than it's worth trying to locate this information. And we're a relatively small company compared to behemoth enterprises with 10,000-plus employees.

So I was pleased to read a new study by the Association for Information and Image Management (AIIM) that found that 49% of survey respondents share my frustration in trying to locate work-related information, assuming it's online, indexed to a well-defined taxonomy and searchable. And that's a big assumption.

A couple of years ago, The Wall Street Journal quoted a VP of marketing, responsible for his company's intranet search, who said that some content was purposely not indexed because it might fall into the hands of those not authorized to see it. Fair enough. But does that include the company phone directory?

--Rich Friedman

Requires Free Membership to View

This was first published in August 2008

There are Comments. Add yours.

TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: