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Oracle NAS comes up big -- twice

Rich Castagna, Editorial Director
Ezine

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INITIAL PRODUCT QUALITY

Enterprise: Quality

Enterprise. Oracle posted one of its top category averages (7.43) to take initial product quality honors.

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In doing so, Oracle showed remarkable consistency, with scores ranging from 7.38 to 7.44 on the six statements in this category, including four 7.44 ratings. EMC didn’t threaten Oracle’s dominance, but its second-place category average of 6.92 is the second highest ever recorded. Dell was a distant third with a still-strong 6.50 score.

Breaking down the numbers

  • Oracle’s 7.44 statement scores were earned for products that need little vendor intervention, requiring a reasonable amount of professional services, ease of use and good value.
  • The “good value for the money” statement is a key indicator in this category, and all vendors scored well: Oracle (7.44), EMC (6.79), Dell (6.47), NetApp (6.07) and HP (6.00).
  • EMC had the only other two 7.00-plus statement scores: a 7.12 for installing without defects and a 7.06 for not needing too much in the way of professional services.
Midrange: Quality

Midrange. IBM gave Oracle a run for its money in the midrange initial product quality category, ultimately finishing second with a notable 7.21 to Oracle’s 7.33. IBM topped Oracle on three of the six statements, but was somewhat undone by the “good value for the money” statement when it scored a 6.69 to Oracle’s 7.39. NetApp had two above-7.00 statement scores for an overall 6.83 for third, while HP had a single 7.00 on its way to a category average of 6.72.

Breaking down the numbers

  • Midrange NAS vendors are getting it right the first time: The across-the-board average for “This product was installed without any defects” was an impressive 6.92.
  • This is the first time that two vendors -- Oracle and IBM -- had averages of more than 7.00 for the initial product quality category.
  • Oracle’s 7.39 for the key “good value for the money” statement easily led the field, but the others also scored well to yield a group average of 6.64 for this statement.

This was first published in January 2012

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