Hot Spots: New Year's resolution: Get my storage organized


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  1. Integration with third-party products. The trend in the data center is to automate processes and provide a more unified view. How well does the SRM solution integrate with other third-party products? These products could include framework managers, CMDBs, systems managers or others.

  2. Agentless discovery (or the ability to leverage existing agents). Agents are a necessary evil in the data center because they can provide valuable information, but when they proliferate, they become a new management challenge. Some newer solutions incorporate agentless data collection and other more mature products are reducing the number of agents required and/or leveraging agents already in place.

  3. Automation. Thanks to continuous budget cuts, IT staffs are always forced to manage larger environments with fewer people. Automating time-consuming manual processes is one way to empower the IT group. Many tools help accelerate common tasks like storage provisioning, fault isolation and discovery. Depending on the rate of change in your organization, automating these processes can literally save weeks of time.

  4. Fault correlation. The ability to rapidly determine the cause of a fault greatly reduces downtime and can save millions of dollars.

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  1. Some tools have the capability to automatically correlate faults and pinpoint their cause.

  2. Performance analysis. Pinpointing a fault is important, but the ability to track performance is even more important. By doing so, you can ensure applications are optimized and quickly identify problems, allowing you to take corrective action. When an application is down, everyone is aware of the costs, but what about the application that's 20% degraded for five months? How much does that cost the business?
Another key consideration when purchasing and deploying SRM software is the time to value. We define the time to value as the amount of time it takes to fully deploy SRM software in your environment and begin to get real information. SRM software should make your job easier, not give you something else to manage.

This was first published in January 2008

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