Hands-On Review: Tek-Tools Profiler Rx 3.5.2


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Exchange data details

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Exchange data details: The optional Profiler RX Exchange agent collects detailed information about message file storage. The main Exchange console shown here displays overall storage use, along with the top five users and message stores.

Tek-Tools Profiler Rx is largely dependent on the simple the network management protocol (SNMP) for polling, trapping and correlating events on managed devices. Although SNMP is widely supported in the industry, Profiler Rx isn't currently SMI-S compliant because it uses its own MySQL database schema as a repository.

Here's a detailed look at Profiler Rx's features:

Backup reports. The backup agent is implemented by turning on a subagent once the operating system agent is installed and registered with the Profiler Rx Server. This allows you to monitor one or more supported backup servers and clients using user-defined groups. Grouping allows you to streamline your monitoring efforts by assembling, for example, all EMC/Legato NetWorker and SyncSort Backup Express servers into their own containers.

This setup allows different administration teams to monitor separate groups and compare success ratios to see what backup application is providing the best results. The backup summary includes information such as total gigabytes backed up, megabytes per minute and the success ratio of the clients. These statistics can be used as input for predefined reports called "Quick reports." Other canned reports such as "Successful clients by group" and "Failed clients by server" can also be used to determine trends over time.

Supported backup applications include CA ARCserve, IBM Tivoli Storage Manager, Legato NetWorker, StorageTek ACSLS, SyncSort Backup Express and Veritas NetBackup and Backup Exec.

Exchange agent. E-mail storage management has long been a pain point for storage managers. The sheer number of e-mail files often causes backup window problems, and the quantity and types of e-mail attachments pose potential problems as well. A storage manager needs a tool that can non-disruptively interrogate an e-mail server to discover storage utilization and performance metrics down to the user or mailbox level.

The Profiler Rx Exchange agent captures storage utilization information segregated by message store and storage group (see "Exchange data details"). Within each of these management areas, trending data about the message store and the names of the top five storage consumers are shown. In addition, the name, number, type and total size of all attachments are displayed in this top-level report and you can correlate system load averages (CPU, memory, disk MB/sec) with the number of mail users logged on at any particular time.

This was first published in August 2004

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