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Backup managed service providers
Handing off backups to a managed service provider is the quickest way of getting backups into the cloud and the method with the fewest internal IT requirements. MSP offerings are available as pure cloud backup products where the user installs agents on desktops and servers that directly back up data into the cloud; they’re also available as hybrid cloud backup products where the cloud service vendor provides a managed on-premises gateway to store backup data locally before replication into the cloud.
MSP offerings range from consumer, small office/home office (SOHO) and small- and medium-sized business (SMB) products to cloud backup services targeted at the enterprise. “While the sweet spot for cloud-based backup is still the small to midsized company, larger enterprises have started leveraging the cloud to supplement internal backups, especially for DR [disaster recovery], remote office and end-user data protection,” said David Chapa, senior analyst at Milford, Mass.-based Enterprise Strategy Group (ESG).
Consumer backup services were popularized by Mozy (now part of EMC Corp.) and Carbonite. They’re pure cloud backup products, licensed to protect a single desktop or laptop, and may not have all the features expected in a business backup product. For instance, the Carbonite service doesn’t offer deduplication. “Deduplication is less required in our target market where the average amount of protected data
Joining Carbonite with a focus on small companies with up to 50 users is Symantec Corp. with Backup Exec.cloud, which is now in beta in North America with general availability slated for this fall. “Backup Exec.cloud has centralized management and provides global visibility to protected hosts, and we try to make backup as simple as possible,” said David Mitchell, product manager for Symantec’s hosted endpoint protection.
For enterprises, IBM has rebranded and renamed its managed backup service offerings with a focus on resilience: SmartCloud Resilience. The IBM product spans the data protection spectrum from backup and recovery to archival and DR.
Hewlett-Packard (HP) Co.’s enterprise Electronic Vaulting Service is a managed server backup product powered by Asigra Software; HP’s Mobile Information Protection uses Autonomy Connected Backup, which HP has just made available as PC Backup Services for the SOHO and SMB markets, and is available through channel partners.
i365 has been offering managed backups since 1997, and the company has one of the most complete and feature-rich cloud backup offerings addressing the needs of small and large companies. Available as pure service, software, and physical and virtual appliances, it can be deployed on-premises, in a hybrid arrangement or as a pure cloud backup product.
This was first published in September 2011