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Are you experienced?
Why do people hire consultants? Why do they come to conferences and read trade magazines? Are we (consultants, pundits, writers) really that special? A new consultant posed this question recently, and my experience at Storage Decisions last April provided the answer.

You see, the crowd wasn't really there to see us; rather, they came to learn from the experiences of others. We presenters, writers and consultants are merely a mechanism to collect and spread those experiences. We talk to lots of folks so we can spot a prudent, widespread and low-risk best practice a mile away.

I'm not sure about you, but I don't live a best practices life. There are lots of risky, imprudent, exclusive activities I engage in. But when it comes to work and customers, best practices continue to guide my recommendations.

This September, I'll be speaking at Storage Decisions in Chicago. Everyone I know leaves this conference with a headful of new ideas. Stop by and share yours with me!

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This was first published in August 2004

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