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10 points to consider before deploying an e-mail archive
Selecting an e-mail archiving application based solely on functionality may result in unexpected administration costs.
As storage shops implement e-mail archiving, many of them are confronting issues related to a company's vertical industry or the capabilities/maturity of the IT organization and its e-mail user community. The best practices presented here--which are focused on archiving for Microsoft Exchange--will ease some implementation, operational and maintenance concerns.
Your firm's industry will determine how you implement e-mail archiving. If financial compliance is a key driver, the emphasis will be on proof points and mandated retention policies. For organizations susceptible to expensive legal discovery actions, retention and ease of retrieval will be paramount; firms with similar requirements might also need sophisticated search criteria.
Other implementation issues are related more to company size than to specific industries. For example, some firms have crossed a complexity threshold due to the sheer size of their Exchange environments; therefore, their archiving priority may be reducing the size of message stores to improve daily operations. And regardless of their particular requirements, most organizations will also be looking for a degree of transparency to users.
An organization will typically draft a list of
Where does this overhead come from? Our best practices suggest reviewing the following areas, which can add operational/administration costs to your archiving solution.
This was first published in September 2006