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Email archiving process


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Should you wait to adopt an email archiving system if you have near-term plans to migrate your email system to a newer version?
That's a question that we get quite a bit -- people wonder if they need to wait to look at email archiving before they move to a new version of their email system. The answer is really "no." It's a much better idea to...

Are there any special regulatory requirements for media storage in an email archiving system?
It depends on what industry and what regulations affect your email and archive. In reality, the only special media requirements that are imposed by the US government (and by any state governments) are on securities...

Legally speaking, isn't it a violation of an individual employee's privacy to archive their email?
In the U.S., there should be no assumption or expectation of privacy by the employee when using the company's email system. Most companies, that I know of, will display the company's email policy when signing onto the...

Is it important to capture email metadata in the archive? Why?
In my opinion, the answer is "yes." Email normally has some metadata associated with it, including: where it came from, the server path, etc. If the company is sued (or is suing another company), they will be discovering...

What's the biggest mistake you see companies make when adopting an email archiving solution?
The biggest mistake is when a company reacts to a specific event and purchases technology without fully understanding all of the problems that they really need to solve. There are four or five main problems that...

What's the second biggest mistake?
Companies don't bother to create an email retention policy and put the policy into place before they go out and buy the technology. Once you purchase the technology and install it, what policies are you going to set when...

I back up my email servers on a regular basis -- can't I just use those as an archive?
That's the most asked question when I'm doing seminars; aren't my backup tapes my archive? A user may be relying on tapes that way, but they're not necessarily the best solution for an archive...


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Email Archiving FAQ

Frequently asked questions

Email archiving process