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| Last Updated: Dec 17, 2004 |
Storage SLAs -- get ready
(18 Jul 2003)
Mike Taylor's reaction to the idea of storage service level agreements (SLAs) is typical: They haven't hit his high-priority list yet, but he suspects that will change fairly quickly. "We really don't have formalized service levels for storage at this point," says Taylor, a storage administrator at Capital Blue Cross in Harrisburg, PA. "But I do see them coming."
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