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A 2003 study claimed that office workers spent five and a half hours per week searching the Internet for information. That's about 14% of your workweek spent looking for data. You can see how the cost really adds up. Imagine a legal dispute where you need to produce information for discovery. You can spend significant time looking for specific email messages or other data, so search costs can become enormous.
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Go to the beginning of the Unstructured Data FAQ Guide.