Do hosted email archiving services differentiate themselves through e-discovery features?

It's hard to keep track of it, there's so many mergers and acquisitions in this space. No sooner does a company get somewhat of a footprint than they're acquired by someone else. But there's half a dozen or so reputable ones, and a ton more are cropping up. And some of the more established enterprise storage vendors are starting to launch services in this area, so you can definitely see a ramp in this market.

In terms of differentiation, it's around the different kinds of e-discovery services and how sophisticated they are. The better players are the ones that have

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data analytics functionality. They'll have more records retention, more management capabilities, better security and better supervision capabilities. They can handle other data types than just files, and they'll have a proven scalability with larger companies. There's a concrete line between those that can offer that level of sophistication versus that basic "we'll keep the email for you" type of provider.

This was first published in August 2008

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