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Access "School expels outsourced backup, enrolls CDP"

Published: 20 Oct 2012

"I'll never use tape again," says Jonathan Ferrara, IT director at the Revere School District in Massachusetts. Ferrara has used a variety of backup packages, including Symantec Backup Exec and Microsoft NT Backup, but with processes failing to complete or tapes failing, "there was always some sort of problem," he says. That led Ferrara to try outsourcing backup by sending encrypted backup streams across the Internet to a local hosting center, which in turn mirrored the data to North Carolina. "It worked great," he recalls. But after only about a year of use, Ferrara received a bill that was $10,000 more than his initial budget. "I just couldn't justify the cost," he says. Complicating the task were the purchasing procedures Ferrara had to follow. As a state agency, the district can choose to work with any vendor certified by the state's Operational Services Division; if a vendor isn't on that list, it must try to procure a contract from the lowest bidder. Ferrara's outsourcing provider lost that state-approved vendor status because it failed to complete the... Access >>>

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