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Access "Instant messaging shouldn't strain storage"

Published: 20 Oct 2012

Instant messaging (IM) may seem unruly and troublesome compared to e-mail because it's most commonly downloaded on-the-fly by users, and often without any awareness on the part of IT. But controlling IM shouldn't give storage managers much reason to worry, as the integration of e-mail and IM archiving should result in minimal backup impact. "This has been a very disruptive technology; it's been back-doored into the enterprise," says Christopher Dean, senior VP of business development at FaceTime Communications, Foster City, CA, a vendor that offers security products for IM, file sharing and Web conferencing. Most interesting, adds Dean, is that only a very small percentage of enterprises have been able to form retention, auditing and storage policies for IM. Nevertheless, IM usage should have little effect on storage. That's largely because e-mail archive and IM security vendors are tying their products together, a trend sparked in 2003 with a clarification in financial laws mandating that companies retain both e-mail and IM records. That trend picked up ... Access >>>

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