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Access "Choose wisely when handing off e-mail"

Published: 17 Oct 2012

For overloaded IT departments, making sure that e-mail is compliant is a burden--and many companies need a third-party to deal with it. "Outsourcing e-mail can be a cost-effective solution, especially for smaller organizations," says Mike Casey, principal analyst, Contoural Inc. But Casey adds, there is the chance of putting sensitive data at risk when e-mail archiving is outsourced. He recommends that companies "review the outsourcer's infrastructure and security controls" and their "methods for retrieval of the entire archive." The benefits of outsourced e-mail archiving are plentiful, though, says Margaret Rimmler, VP of marketing, enterprise solutions and services for records management company, Iron Mountain. "Outsourcing gets companies out of an immediate mess for 30% less money than they could do it themselves," says Rimmler. Analyst Casey agrees, saying that "an outsourcer may have a more controlled and well-managed infrastructure than a small business could build on its own." In addition to Iron Mountain, BT Syntegra, Connected and Zantaz offer ... Access >>>

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