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Access "Document management still a riddle to users"

Published: 20 Oct 2012

Data classification and information management are essential to storage operations such as archiving, tiering and electronic discovery. Yet many of the tools for performing these tasks are overly complex, turning off many users. Recent M&A activity in the records management and email archiving markets suggests the onerous task of training users on records management tools and policies could get simpler as search, archiving and data classification tools merge. For example, Iron Mountain has acquired records management vendor Accutrac Software; Autonomy, which focuses on document classification and retrieval, picked up email archiving service provider Zantaz; and Google bought Postini, another email service provider. Analysts say this is good news for users. "It will be easier to execute on policies when integration between all these tools is better," says Noemi Greyzdorf, research manager, storage software at Framingham, MA-based IDC. Today, email archiving and document retrieval tools are disconnected, complex point products. Two of the biggest headaches for... Access >>>

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