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Vol. 9 Num. 8 November/December 2010

Management apps still get a chilly reception

Data storage managers aren't very keen on adding storage management applications, even if they might help them better manage the whole mess. Maybe it isn't so surprising that with growing capacities, shrinking backup windows and virtual servers gobbling all the disk in sight, data storage managers aren't very keen on adding a new application even if it might help them manage the whole mess. The overarching storage resource management (SRM) tool, once thought to be a sort of Holy Grail for storage shops, is being used by only 15% of the respondents in our latest Snapshot survey. Another 22% have opted for more specialized management products that address specific issues, but most are content to use whatever came with their hardware, Excel spreadsheets or homegrown management apps. Whatever their tool of choice is, it seems to be adequate; 49% said their tools are usually effective enough and 25% called them "helpful" but not able to replace all their manual processes. Eighteen percent said their management tools met their needs ...

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