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Access "Create a storage service for your company"

Published: 18 Oct 2012

Often maligned (but more often misunderstood), the ITIL framework can help transform your storage environment into an efficient storage service organization. By Thomas Woods If your a data storage management professional, odds are that at some point you'll be asked to help align your IT organization with the Information Technology Infrastructure Library (ITIL) service management framework. But before your eyes glaze over and you think it's just another one of those theoretical approaches to managing IT, think again: ITIL can make your job, and your life, a lot easier. ITIL is a set of British best practices that provide guidance on how to implement IT service management (ITSM), a framework specifically designed to confront and reduce IT organizational complexity. As a storage professional, you could benefit greatly from an ITIL implementation if you think you're currently spending too much time on any -- or all -- of the following tasks: Working on non-storage issues Reworking storage implementations because of design flaws Phone support Maintaining ... Access >>>

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What's Inside

Features
    • Unified storage offers savings and efficiency

      Unified, or multiprotocol, arrays put file and block storage in the same box. It's convenient and, according to our survey, an efficient way to manage storage.

    • Hospitals strive for centralized image archives by Beth Pariseau, News Writer

      New regulations mandate the digitization and retention of medical records, leaving hospital IT pros looking to cut costs by centralizing image archives. But there are many technical and political hurdles to overcome.

    • Create a storage service for your company

      Often maligned (but more often misunderstood), the ITIL framework can help transform your storage environment into an efficient storage service organization.

    • Using iSCSI storage with vSphere

      To realize the greatest benefits of a vSphere installation, you need networked storage. iSCSI is a good fit for vSphere; here's how to make it work.

    • Continuous data protection; it's back! by W. Curtis Preston

      When CDP products first appeared a few years ago, the benefits were clear, but implementation and other issues quickly stifled interest. Now CDP is making a comeback, and it might just be the future of data backup.

  • Columns
    • Align data protection with business importance

      There's a big difference between backup and business continuity. Any-point-in-time technologies can extend data protection so that application use is protected as well.

    • The new primary storage

      A technology borrowed from backup may end up the biggest thing to happen to storage in a long time.

    • Cloud storage ecosystems mature by Terri McClure

      Vendors have emerged that provide a bridge to cloud storage services, as well as extended security, availability and portability to cloud storage service provider offerings.

    • IT still an awkward fit at most companies by Tony Asaro

      However you look at it -- top down or bottom up -- most IT operations are treated as expense centers, fiefdoms or afterthoughts, rather than critical parts of the business.

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