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April 2014 Vol. 13 No. 2

Rise in cloud-based file sync-and-share services grabs IT's attention

OK, ITers, it looks like this bring-your-own-device (BYOD) thing is catching up with you. One of the key pieces of the BYOD puzzle is how to control and back up data that's zipping out of the organization and hitting the road on mobile devices. We know from our other surveys that backing up smartphones and tablets has been a, um, low priority to date. But the rise in the use of cloud-based file sync-and-share services by mobile users is getting the attention of IT. Fifty-one percent of the companies in our recent survey either pay or help to pay for employees' smartphones or tablets, and 58% said they have policies about employees using their own devices. Respondents surmised that, on average, 23% of employees use a non-authorized file sync-and-share service, but almost one-third said it's OK to use commercial services at their companies. That may seem to take a load off of the shoulders of IT, but 64% of those same companies said they expect IT to manage the use of those services. However, IT may not have the tools to handle ...

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