Access "Help Users Help Themselves"
This article is part of the Vol. 3 No. 5 July 2004 issue of Email storage lessons learned from Citigroup
When it comes to user file shares, storage administrators are between a rock and a hard place. On the one hand, they're responsible for ensuring the uptime of the storage they maintain. And at the same time, they have no authority to delete the data that is choking their systems. At least, that's the predicament described by Jeff Erramouspe, chief marketing officer at the Austin, TX-based startup Deepfile Corp. The company recently announced its Deepfile Sentinel, an add-on to its Deepfile Auditor and Deepfile Enforcer file management and policy-enforcement software. While Auditor and Enforcer analyze and set policies around what data a company should or should not keep, Sentinel effectively sends the ball back into the user's court, providing them with the information and tools needed to make an informed decision about what to keep and what to delete. Sentinel came out of discussions with customers, Erramouspe says. Deepfile Auditor and Enforcer are good and useful tools, but administrators "were really uncomfortable with pulling the trigger [and deleting ... Access >>>
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