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Access "Quality Awards II: Leading libraries"

Published: 20 Oct 2012

The second edition of the Diogenes Labs-Storage magazine Quality Awards for tape libraries largely reinforced the results of last year's survey. More than any other products in the data center, tape libraries are under assault. Disk-to-disk backup and continuous data protection (CDP) products promise to reduce a company's reliance on tape backup. With all of the focus on eliminating tape, one would assume that users are unhappy with their tape products. But that assumption would be off-base considering the results of the Diogenes Labs-Storage magazine 2006 Quality Awards survey of tape library users. Almost across the board, the 385 Storage readers who provided more than 500 product evaluations indicated a degree of satisfaction consistent with that of our disk array surveys (see "About the survey"). Users apparently have a high degree of brand loyalty, too, as only 9% of respondents say they own libraries from three or more vendors. User satisfaction is further confirmed by the fact that 80% of respondents say they would buy the same system again if they ... Access >>>

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