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The first question is a bit hard to answer. I personally have not seen the massive move to DR systems that one might expect after such a tragedy. I do see people taking backup and recovery in general a little bit more seriously and discussing DR a bit more, but they haven't started moving wholesale to significantly increase the functionality of their DR solution -- YET.
The second question is impossible to answer without context. The answer depends on the customer placing value in the right place. For example: Which is more important, being able to get to your data moments after a disaster or being able to still make phone calls? Only you can make those decisions.
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