Home > Ask the Storage Technology Experts > Questions & Answers > Ten steps to take to avoid vendor hype
Ask The Storage Expert: Questions & Answers
EMAIL THIS

Ten steps to take to avoid vendor hype

Christopher Poelker EXPERT RESPONSE FROM: Christopher Poelker

Pose a Question
Other Storage Categories
Meet all Storage Experts
Become an Expert for this site
>
QUESTION POSED ON: 13 June 2002
I am evaluating HP Eva3000 vs. XioTech, Hitachi and one major difference that jumps out in front of me is that HP's architecture is all Fibre based and other systems are SCSI. Can you please explain benefits going with either or and any other concerns you would have?

I would be placing around 20 servers on that SAN (Windows environment, Oracle DB). Also, any recommendations would be great. Thank you.


>
I always try and be as product neutral as possible so I cannot make a specific recommendation.

I will mention that the Hitachi solution is also 2-gigabit end-to-end Fibre Channel based by the way. I think the Xiotech still uses Ultra160 SCSI.

Each of these solutions has the capability to handle the workload you are looking at. If I were you, I would do a real evaluation by bringing in all three products into your data center and test them out before you make a decision.

1. Look at the management interface to determine ease of use.

2. Try loading new microcode and see how transparent it is.

3. Test the "phone home" capability to make sure it works.

4. Try expanding a volume on the fly, to make sure it's transparent to your operations.

5. Try booting into the SAN, to make sure you can take advantage of it.

6. Try out all the firmware based functionality you will be buying, like snapshots and replication.

7. Test the path failover functionality.

8. Do you have a choice of switches or HBAs or are you forced to buy from the vendor.

9. Place a service call and see how responsive the company is.

10. Force failures in the array, and see how it handles the errors.

Doing all the above will get you past the vendor "hype" and give you a good idea of which solution will actually work in your particular environment.

The solution should be easy to use and fit into your current management framework. The solution should also match the service level needed for your applications and fit within the budget you have allocated.

Be wary of ongoing costs. The up-front purchase price may not include everything you need down the road. Although some solutions are more expensive up front, you need to look at the total operational cost over the lifetime of the solution. Little things tend to add up over time.

Chris

Editor's note: Do you agree with this expert's response? If you have more to share, post it in one of our discussion forums.


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   



RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary



Search and Browse the Expert Answer Center
Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
Browse our Expert Advice



Search for Data Management Tools
TechTarget Storage Media
Storage Magazine View this month\\'s issue and subscribe today.
Storage Decisions Apply online for free conference admission.
SearchStorage.com
HomeNewsMagazineTopicsLearningMultimediaWhite PapersBlogsEventsAbout Us

About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
TechTarget provides technology professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective purchase decisions and managing their organizations' technology projects - with its network of technology-specific websites, events and online magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Site Map




All Rights Reserved, Copyright 2000 - 2009, TechTarget | Read our Privacy Policy
  TechTarget - The IT Media ROI Experts