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EMC's claims

Jim Booth EXPERT RESPONSE FROM: Jim Booth

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QUESTION POSED ON: 27 June 2002
We have two EMC 8730s with 72 gig hard drives. Why does EMC claim they can no longer provide R-S anymore? They will only give you mirror storage. I heard it had to do with a DOS limit where the biggest slice you can make is 16 gig.

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Having worked for EMC for a number of years, I might be able to shed some light on this.

First, EMC always releases new drives with mirrored protection to protect the customer's data against any potential problems with the drive manufacturing process. Usually after about 3-6 months, depending on the field information), EMC will allow RAID-S. This was certainly true with disk sizes up to 36GB.

With the 72 and now 181GB drives there is a different problem: rebuild time. If you lose a 72 or 181GB drive it might take several days to rebuild the RAID-S group (based on activity). Unless you are using a dynamic spare, you are exposed to losing another drive in the same RAID group. It could be that EMC does not want to expose the customer to such a risk.

Jim

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