Exclusive content for IT Pros in the know

Premium Editorial

We have gathered our editorially written E-Books, E-Zine, guides and research to save you the effort of having to track such premium content down on your own, ultimately helping you to solve your toughest IT challenges more effectively – and faster – than ever before.

Premium Editorial By Topic

      • Contact center upgrades to clear up complex customer service

        Contact centers are struggling to stay on top of the myriad communication channels available to consumers today. To effectively manage those channels, many contact center managers are looking to upgrade the hardware and technologies that form the backbone of their operations. An upgrade, however, requires due diligence, careful planning and a trained eye on the prize -- improving the customer experience.

        In this three-part guide, veteran IT reporters cover infrastructure trends, strategies and technologies. First, Pamela DeLoatch details why outmoded technology -- not the people behind it -- is to blame for the bad rap often given to contact centers. DeLoatch also looks at the purported benefits of cloud-based operations -- for smaller companies, especially. Next, Sue Hildreth explains why customer service automation is a compulsory today. In her story, industry watchers serve up five best practices for ensuring the success of customer service automation. Christine Parizo finishes with a close look at the multichannel challenges facing contact centers and whether the cloud -- said by some to be a cure for fragmented customer service -- is all it's cracked up to be.

        View E-Handbook
      • Devising a security strategy for the modern network

        The network of today's enterprise is larger and more diverse than ever, which means there's more for hackers to attack. So as enterprises update their network security strategy to take into account the latest devices coming online, they must also prepare for the future, too. This TechGuide looks at the options for network defense today and in the near future, including how to spot vulnerabilities and how to rank them, too, so infosec pros can respond to inevitable attacks quickly and efficiently.

        View E-Handbook
      • Nailing down a business case for Oracle Fusion Applications

        Oracle Fusion Applications, a suite of enterprise resource planning applications, get a lot of air time. Still, evidence has shown that adoption has yet to hit a blistering pace. While Oracle promises the new applications will bring genuine business value to an organization, some of the hurdles -- among them, cost -- have kept businesses away.

        In this three-part guide, readers will benefit from an in-depth look at how well -- to the surprise of many users -- Oracle Fusion Apps thrive in the cloud. Further, they'll learn why and how to determine the best fit for their organization from Oracle's catalog. First, IT writer Robert Sheldon drills down on the development of Oracle Fusion Cloud Services -- how they came to be and where they're headed. And he gives a rundown of services offered. Next, Alyssa Johnson, Oracle Applications Users Group president, sits down for an interview and details the future of Oracle ERP systems and Fusion Apps. To close, ComputerWeekly writer Lindsay Clark explores the reasons -- despite high expectations for enterprise cloud applications and at least one notable example of a company running them -- Fusion Applications have yet to see a mass conversion.

        View E-Handbook
      • Cultivating IT Talent

        19 August 2014

        Includes:
        • Morrison Utility Services fills in holes faster with ETAdirect
        • Why digitisation transforms supplier relationships
        View E-Zine
    • Page 1 of 1
      Page 1 of 1
    • Page 1 of 1
      • E-book: Focus on virtual machine storage

        Virtualization puts new demands on storage, so whether you opt for FC, iSCSI or NAS, storage will be a key factor for your virtual environment. Read this e-book for expert tips and suggestions on managing storage for virtual servers and virtual desktops including, ten things to know about storage for VMs and choosing NAS for virtual machines.

        View E-Book
      •  
      Page 1 of 1
    • Page 4 of 4
      Page 4 of 4
    • Page 1 of 1
      • The benefits of data archive storage

        Data archiving is firmly entrenched as a storage management best practice. SearchStorage surveys indicate that 70% of companies use some form of archiving for email, file systems, databases or other applications. Archiving yields multiple benefits, such as effective storage tiering, adequate performance for applications, and enforcing regulatory compliance, corporate information management and preparedness.

        While a significant number of companies currently use some form of archiver, we've found that most companies are actively seeking to expand their data archive storage operations by adding archiving to address additional applications or file systems. In this buyer's guide, we describe the benefits of data archiving, the practical issues related to deploying archivers and other issues related to selecting and implementing data archiving.

        View E-Handbook
      •  
      Page 1 of 1
    • Page 1 of 3
      Page 1 of 3
    • Page 1 of 19
      • Big data storage challenges: Speed, capacity and HDFS integration

        Big data infrastructure and analytics are some of the hottest technology topics today, and it can sometimes seem impossible to dissect and digest all the industry information surrounding them. As a revolutionary way of thinking about data and the way it's used and accessed, big data has staked a claim as a legitimate technology sphere. But what are some of the big data storage challenges storage professionals must deal with when architecting their systems to take advantage of everything the technology has to offer? This technical handbook offers practical advice and how-to tips for establishing an organizations' big data project goals, and delves into areas such as the speed at which analytical processes must deliver results, the ability to scale capacity and integrating HDFS with storage.

        View E-Handbook
      • Moving target: Endpoint backup

        August 2014 Vol. 13 No. 6

        Includes:
        • Use of cloud-based services grows beyond just backup
        • Importance of mobile device backup grows
        • Keys to a painless data migration process
        View E-Zine
      • A lesson in flash caching

        July 2014 Vol. 13 No. 5

        Includes:
        • What you need to know about flash caching
        • Use of solid-state technology continues to climb
        • Users pick Asigra and Veeam as top backup applications
        View E-Zine
      • Storage performance management: Ways to maximize your environment

        Making your storage perform to the very best of its ability is an age-old problem with a long list of ways to approach it. But how should you start to fine-tune a storage system and what do you need to know to get started?

        This handbook covers a range of storage performance management issues and workarounds, from storage tiering and data archiving, to solid-state drive placement and reconsidering the role of tape. We'll explore all the aspects of storage performance -- RAID types, I/O loads, cache sizes -- and compare them so data storage professionals can access helpful information on a variety of performance topics depending on the size of -- and unique demands on -- their data center.

        View E-Handbook
      Page 1 of 19
    • Page 1 of 1
      • Good match: iSCSI and vSphere

        Vol. 9 Num. 5 July/August 2010

        Includes:
        • Unified storage offers savings and efficiency
        • Hospitals strive for centralized image archives
        • Continuous data protection; it's back!
        View E-Zine
      • iSCSI: Ready for prime time?

        Vol. 7 No. 2 April 2008

        Includes:
        • Data management priorities: By The Numbers
        • Automate application recovery
        • Need persists for mainframe storage skills
        View E-Zine
      Page 1 of 1
    • Page 1 of 1
      • New crop of unified storage systems promise unprecedented flexibility

        A challenge that has long plagued storage administrators is that applications use storage in different ways. Some applications make use of storage at the block level, while others depend on file-level storage. Historically, the solution was to maintain two separate storage architectures. However, a new crop of unified storage systems promise to deliver an unprecedented degree of flexibility and to drive down storage management costs. This would seemingly make unified storage an obvious choice for storage admins struggling with disparate storage requirements; but, like many things in IT, vendor hype might not always be solidly based in reality.

        This report outlines the considerations and technical features that must be taken into account before investing in a unified storage appliance so you can obtain a clear picture of how and when they’re appropriate for your IT shop.

        View E-Handbook
      •  
      Page 1 of 1
    • Page 1 of 1
      • Scale-out storage systems deep dive

        Scale-out storage systems can accommodate data growth simply by adding more capacity resources; and processing power can be increased as needed. In this buyer's guide, check out the latest scale-out storage systems to help you decide the best technology for your organization. Get your most important questions answered about scale out network-attached storage (NAS), and learn about the common pitfalls to avoid.

        View E-Handbook
      • Why NAS virtualization is on the rise

        Vol. 9 Num. 6 September 2010

        Includes:
        • Quality Awards V: Compellent regains top midrange arrays spot
        • Top 10 tips for tuning your storage network
        • Aging RAID still an effective protection technology
        View E-Zine
      Page 1 of 1
    • Page 1 of 2
      • Primary storage dishes up dedupe

        Vol. 9 Num. 2 April 2010

        Includes:
        • Tape may be teetering, but it's still a big part of backup ops
        • Dedupe and compression cut storage down to size
        • SAN consolidation with director-class switches
        View E-Zine
      • Enterprise data storage capacity planning guide

        Maximizing your enterprise data storage capacity is more important than ever before. With the majority of storage budgets unable to keep pace with data growth rates, most storage administrators need to find ways to reduce capital and operating expenses to survive the economic downturn. Download this tutorial to learn more about tiered storage.

        View E-Book
      Page 1 of 2
    • Page 1 of 1
      • The past, present and future of RAID data protection

        Seemingly everyone working in IT knows the power of RAID, and setting various RAID levels continues to be a solid foundation of a data protection strategy. But RAID efficiency is being put to the test by rapidly expanding data stores, and the storage industry is racing to meet new demands by exploiting technologies such as wide striping, erasure codes and multi-copy mirroring. Erasure code technology, for example, is gaining traction in a slew of enterprise offerings. It's being presented to end users as a way to improve upon RAID systems that require an increasing number of disk drives to run and, in turn, allows for the possibility of problematic rebuild times.

        In this handbook on the past, present and future of RAID data protection, learn which RAID data protection options are viable today, which ones make sense for your shop, and how RAID can be replaced and improved upon.

        View E-Handbook
      • R.I.P. RAID?

        Vol. 9 Num. 3 May 2010

        Includes:
        • Storage tiering getting more automated
        • Storage managers can reach for their wallets again
        • Hard disk drive technology trends
        View E-Zine
      Page 1 of 1
    • Page 1 of 2
      Page 1 of 2
    • Page 1 of 1
      • Getting started with IT disaster recovery planning

        Whether you're new to IT disaster recovery planning or want to brush up on best practices, we have the answers for you in this essential DR planning guide. Learn how to create a DR plan, and get advice from experts. Discover how to make sure your data is safe in the event of a disaster. Read about the hottest technologies in IT disaster recovery planning, and learn about better disaster recovery strategies, whether your organization is big or small.

        View E-Book
      • Choosing the best disaster recovery planning tool

        Vol. 7 Num. 12 January 2009

        Includes:
        • Consolidated archiving
        • Green is still the color of money in storage
        • Disaster recovery site options
        View E-Zine
      Page 1 of 1
    • Page 1 of 2
      Page 1 of 2
    • Page 1 of 1
      • Best practices for cloud backup integration

        Vol. 11 Num. 2 April 2012

        Includes:
        • Companies still rely on good ol’ NAS
        • Integrated cloud backup
        • Storage for big data
        View E-Zine
      • Better data protection strategies with CDP and deduplication

        Continuous data protection (CDP) and data deduplication are chief among the technologies that data storage managers are investigating when it comes to improved data backup and storage efficiency. In this expert e-book, learn how CDP and deduplication have evolved, and determine the best implementation strategy for your shop. Get your most important data protection questions answered, and learn about better data protection strategies for your enterprise.

        View E-Book
      Page 1 of 1
    • Page 1 of 2
      • Status report: Solid-state storage

        Vol. 10 Num. 8 October 2011

        Includes:
        • Solid-state goes mainstream
        • Storage tiering gets more sophisticated and automated
        • Status report: Solid-state storage
        View E-Zine
      • E-book: Making the case for solid-state storage

        This all-encompassing SearchStorage.com e-book will cover the bases of solid-state drives (SSD). Learn more about how to build a business case for solid-state storage, adding SSD drives instead of disk drives, how to implement NAND flash, and the benefits and fallbacks of standalone SSD arrays.

        View E-Book
      Page 1 of 2
    • Page 1 of 2
      Page 1 of 2
    • Page 1 of 1
      Page 1 of 1
    • Page 1 of 2
      Page 1 of 2
    • Page 1 of 1
      Page 1 of 1

Featured E-ZINES on searchStorage.comView all >>

  • Storage magazine

    Storage magazine keeps IT and storage managers up to date on new storage technologies, and how those techs can meet emerging business requirements.

  • Modern Infrastructure

    Modern Infrastructure covers the convergence of technologies -- from cloud computing to virtualization to mobile devices -- and the impact on data centers.

ALL TECHTARGET E-ZINES

Featured E-BOOKS on searchStorage.comView all >>

  • Overcome today's disaster recovery challenges

    The use of devices not connected to a local network is a challenge for IT staffs tasked with protecting data on those devices. Completing backups within a reasonable timeframe has become an issue for organizations. Some organizations are opting for alternatives to traditional backup to address these challenges. The cloud has been pushed as an alternative to tape for offsite storage for disaster recovery. However, there are challenges with this approach and with protecting applications running in the cloud.

  • Cloud storage challenges and choices

    Our comprehensive e-book tackles the cloud storage challenges and business decisions that surround cloud storage investments, and breaks them into three areas of concentration: architecture, availability and return on investment.

    Get the latest updates on architectural choices when using the cloud for storage, including cloud controllers and application programming interfaces. We provide a short list of technical capabilities to look for in a cloud controller and questions to ask your service provider. Learn which metrics your peers are using to determine if cloud storage projects are meeting their potential, and what sort of service levels you can expect from providers or hybrid projects. Discover how to leverage the most cutting-edge cloud technologies and how not to get taken advantage of when choosing a cloud storage strategy/service.

OTHER FEATURED E-BOOKS

Featured E-HANDBOOKS on searchStorage.comView all >>

  • Contact center upgrades to clear up complex customer service

    Contact centers are struggling to stay on top of the myriad communication channels available to consumers today. To effectively manage those channels, many contact center managers are looking to upgrade the hardware and technologies that form the backbone of their operations. An upgrade, however, requires due diligence, careful planning and a trained eye on the prize -- improving the customer experience.

    In this three-part guide, veteran IT reporters cover infrastructure trends, strategies and technologies. First, Pamela DeLoatch details why outmoded technology -- not the people behind it -- is to blame for the bad rap often given to contact centers. DeLoatch also looks at the purported benefits of cloud-based operations -- for smaller companies, especially. Next, Sue Hildreth explains why customer service automation is a compulsory today. In her story, industry watchers serve up five best practices for ensuring the success of customer service automation. Christine Parizo finishes with a close look at the multichannel challenges facing contact centers and whether the cloud -- said by some to be a cure for fragmented customer service -- is all it's cracked up to be.

  • Devising a security strategy for the modern network

    The network of today's enterprise is larger and more diverse than ever, which means there's more for hackers to attack. So as enterprises update their network security strategy to take into account the latest devices coming online, they must also prepare for the future, too. This TechGuide looks at the options for network defense today and in the near future, including how to spot vulnerabilities and how to rank them, too, so infosec pros can respond to inevitable attacks quickly and efficiently.

OTHER FEATURED E-HANDBOOKS