It has taken some time but I found that the approved way of getting replacement manuals for the FC4500 is to order them (yes, you'll have to pay) through an EMC sales rep. That only makes sense in that the manuals do cost to produce and they are not readily stocked since the FC4500 has really been replaced by the FC4700 in the product line. Since Dell will be selling the CLARiiON line, you might try going through a Dell salesman.
Evaluator Group, Inc.
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This was first published in December 2001