Ask the Expert

What knowledge should a new storage manager seek

What knowledge should a newly appointed Storage Manager seek to gain, and where should he begin looking? Books, online training, etc...

Requires Free Membership to View

I would use the following approach:

  1. Become thoroughly familiar with "your" company's products.
  2. Be able to articulate what makes your company's products unique and differentiated.
  3. Talk with customers. Find out their needs, problems. Identify opportunities for your company's products to help the customer.
  4. Then... look at what your competitor sells, that you can do on-line via the competitor's Web site: Example (for storage companies): Network Appliance, Veritas or EMC
  5. Hire a consultant who is knowledgeable in the area you are working in.
  6. "After" all the above, you can go to books; it's likely that they are already obsolete...

    1. This was first published in March 2001

There are Comments. Add yours.

TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: