Ask the Expert

Keeping track of customers' current hardware

Is there a form that the SAN consultants can use to keep track of the present hardware of their customers? Like the hardware platforms, SAN switches, tape libraries, disk arrays all broken down to detail or something even generically?

Requires Free Membership to View

All consultants offering the mentioned services use some form of questionnaires and/or spreadsheets to track this information. I am not aware of a free available form/sheet that has all you might need. If the customer uses SRM software already, it can be used as a valuable source for such data. One of the biggest issues however is the changes that are often made to configurations. Configuration management therefore is an important process to keep the performance and interoperability between the elements within a SAN in sync. Especially for SAN environments, the Boston-based company ONARO offers software in that area.

Hope that helps.

This was first published in June 2004

There are Comments. Add yours.

TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: